Free · No account needed

Restaurant Staff Training Plan

One question: which job, and how many shifts do they get before they work alone? Everything that cannot wait lands on the first shift, the rest is spread across the shifts you actually have — and the tool says in plain words what your new starter will never be shown. Print it and hand it over on day one.

How it works

  1. 1

    Say who is starting, and in which job

    The job decides everything: a waiter has to know different things from a cook or someone on the wash-up. Seven jobs, and the list reorders itself instantly.

  2. 2

    Say how many shifts you can really give

    That is the honest question. Three shifts is what most independents manage. Set it to what fits your week, not to what looks good.

  3. 3

    Read what does not fit

    Everything that cannot wait sits on the first shift. The rest is dealt out at the rate one shift can genuinely absorb, and whatever is left over is listed at the bottom. That is what your new starter is about to discover the hard way.

  4. 4

    Print the sheet and hand it over

    One A4 per new starter: what they see on each shift, with a box to sign that it was shown and a second one for when they can do it alone. They keep it; you know what is still outstanding.

Frequently asked questions

Is this free?

Yes, completely free, with no account and nothing to install. You fill it in and print straight from your browser.

Why can't I just set the number of shifts high?

You can, but then you are lying to yourself. The tool assumes one shift can absorb about six new things on top of doing the job. Set eight shifts and give three, and you will believe everything was shown when it was not. Set it to what you really give, and then read what does not fit.

Why is so much on the first shift?

Because some things cannot wait. Hand washing, the fourteen allergens, where the fire exit and the gas shut-off are, who runs the shift — all of that has to be covered before anybody serves a first guest. A bulging first shift is not a fault in the tool; it is what a first shift actually looks like.

What is the "never gets there" list?

It is what no longer fits in the number of shifts you have. Those things do not go away: your new starter simply meets them without anyone having shown them — usually at the worst possible moment. You have three ways out: give one more shift, untick a line that does not apply here, or knowingly leave it on the list and come back to it later.

My place works differently. Can I change the lines?

Yes. Untick anything you do not have and it stops counting anywhere. "Add your own line" puts in what is specific to your house. Whatever you type stays attached to that line, so it comes straight back when you change the job or the number of shifts.

This is a house document, not an employment contract and not a statement of law. Probation, training obligations, working hours and what a trial shift is differ per country and per collective agreement — put those in your own contract and in what you agree with your employee.